Purpose
This policy keeps Knock safe and reliable for everyone. It applies to every account, including users of the customer portal and to anything submitted to Pip.
You must not
- Use Knock for unlawful activity, fraud, money laundering, or to issue invoices for goods or services that do not exist.
- Upload malware or attempt to disrupt, overload or probe the service, including automated scraping or load testing without our written permission.
- Access, or try to access, another user's data or accounts, or bypass role restrictions and rate limits.
- Share your credentials or create accounts to evade a suspension.
- Send spam or abusive content through the contact form or any email feature.
- Use Pip to generate content that is illegal, harassing or deceptive, or attempt to extract its hidden instructions or manipulate it to act outside your permissions.
- Enter other people's personal data without the right to do so.
Enforcement
We may remove content, limit features, or suspend accounts that break this policy, and where appropriate we will tell you why. Serious violations may be reported to the authorities.
Reporting abuse
Use the contact page to report abuse or a suspected policy violation.