Does Knock charge cards?

The customer portal includes a demo checkout to show the flow. Payments you receive elsewhere are recorded manually.

Can customers pay part of an invoice?

Yes. The remaining balance stays open until it is fully paid.

Does Pip record payments?

Yes, but only after it tells you the amount and method and you say yes.

Where do I see overdue amounts?

In the invoice list and in the reports page.

Payments

Know exactly who has paid and who has not.

Record what came in and see what is outstanding. Record payments against invoices, handle partial payments and watch overdue balances so you always know who owes what.

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Invoice balanceIllustration

What it does

Payments in Knock

Payments are recorded against confirmed invoices. Knock keeps the balance up to date, marks invoices Paid when settled, and surfaces overdue amounts so follow-ups are easy.

How it works

Four steps

Open the invoice

Find the confirmed invoice from the invoice list or the customer page.

Record the payment

Enter the amount, date and method. Knock checks it against the balance.

Balance updates

Partial payments leave a remaining balance. Full payment marks the invoice Paid.

Follow up

Overdue invoices stand out in lists and reports.

Capabilities

Key capabilities

Multiple payment methods
Partial payments with a running balance
Automatic Paid status when settled
Overdue highlighting by due date
Customers pay from the portal with a demo checkout
Outstanding and overdue totals in reports

Frequently asked questions

Related features

Invoicing

Recurring invoices that never bill twice.

Reports and MRR

Recurring revenue at a glance.

Customer portal

Self-service for the people you bill.

Ready to put billing on autopilot?

Set up your catalog, add customers and send your first invoice today.

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