Finance

Month-end close for subscription businesses

15 Aug 2026 · 2 min read · By the Knock team

Key takeaways

  • A checklist turns close from a scramble into a routine.
  • Reconcile invoices, payments and deferred revenue every month.
  • Automation shortens the close; it does not remove the review.

Recurring revenue makes closing the month more predictable, provided your records are clean. A consistent checklist keeps them that way.

Before the month ends

  • Confirm all subscription changes are entered.
  • Preview next cycle's invoices for anomalies.
  • Chase overdue invoices.

The close checklist

  1. Confirm every invoice for the period was generated and sent.
  2. Match payments to invoices and clear unapplied cash.
  3. Review credit notes and refunds issued.
  4. Reconcile gateway payouts to bank deposits.
  5. Update deferred revenue and recognise revenue for the month.
  6. Review accounts receivable ageing.
  7. Check GST totals against the invoice register.
  8. Lock the period.

Reconciliation tips

Payout amounts rarely equal the sum of payments because of fees and timing. Reconcile in layers: invoices to payments, payments to payouts, payouts to bank.

Review the numbers

Compare MRR movements to your expectations. A large unexplained change usually points to a data issue, such as a subscription ended in error.

Document the process

Write the checklist down, assign owners and note the time each step takes. You will find the slow steps quickly.

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