Can I bill by quantity?

Yes. Subscriptions can carry a quantity so the invoice reflects seats or devices.

Can I handle mid-month changes?

Quantity changes can be prorated so clients pay only for what they use.

Does Knock handle GST?

Knock stores GSTIN, place of supply and the CGST, SGST or IGST split on each invoice. Rates and compliance decisions should be confirmed with your chartered accountant.

Managed IT services

Billing for managed IT service providers

Recurring per-user, per-device and support contracts with quotes, invoices and GST for MSPs.

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The problem

Managed service providers bill per user or device, with contracts that change as clients add staff. Keeping invoices accurate by hand is slow and error-prone.

The solution

Model contracts as subscriptions with quantity-based plans, update quantities when clients change, and let recurring invoices follow.

How Knock fits

Per-user or per-device pricing with quantities.
Quotes for new contracts.
Mid-cycle quantity changes with prorated charges.
GST-ready recurring invoices.
Receivables reports by client.

A typical workflow

Define plans per user, device or service tier.
Send a quote with expected quantities.
Create the subscription on acceptance.
Update quantities as clients grow.
Invoices reflect the latest quantities each cycle.

FAQ

Run billing for your managed it services business

Products, quotes, recurring invoices, GST and payments in one place, with an AI teammate for the busywork.

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